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About Us

FAQ and Order Methods

  

 

How to pay by Debit or Credit Card via Omise

You can make a payment by Debit or Credit card by selecting Omise. And then follow up the process of paymant.

 

The problem may occur for many reasons. Initially, please do the following


1. Check the credit card number Card expiration date Referring to the back of the card And phone number for using OTP
2. Change the browser used for the transaction
3. Please try to close the BlockUp.
4. Call staff 062-926-9793

B2B at which the product can be ordered

According to the Law of Thailand, selling Alcoholic beverages online is prohibited. therefore, we must suspend our services to retail customers, corporates, wholesalers, event organizers, restaurants, hotels and pubs/bars are still able to place orders on our website.

Deliveries

Normally, it's will take 2-3 days to shipping in Bangkok area. For other province, it might take 3-5 days. All over Thailand when we have send the products, customers will receive an email indicating the "Order Number" that begins with ORXXXX, along with the method of shipping. In which the customer can check the delivery status of the product by contacting 062-926-9793.

 

Shipping cost 

Free shipping when purchase above 2000 baht or 200 baht for delivery nationwide. For more information please call 062-926-9793.

 

In case of needing express delivery, additional fees may apply by distance. Depending on the amount of products that are ready to deliver at that time. For more information please call 062-926-9793.


 

Guarantee and Order cancellation

Inspect your product upon receipt from the sender staff for damage or not. If found that the product is damaged please refuse to receive the product and return it to the sender immediately. But if you have received the product you can contact us at 062-926-9793 to report the case of defective products. And proceed with the product exchange.

When an order has been placed, it cannot be canceled unless the product is out of stock. The team will contact the customer to offer a replacement for the product or refund.